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0 comments | Wednesday, May 2, 2007

Richard Nantel, the CEO of Brandon Hall Research, posted a blog entitled, "Learning to calculate the area and circumference of an irregular shape" I feel with some modification this post could be called, "Training - The Stumbling Block?"

One of Training's goals is to disseminate information to those who need it when they need it so they can use it. But, so far, most of the knowledge that Training has been in charge of is under their lock and key. It is collected, analyzed, formatted, delivered and made available by them. Up until now, not a model. But today learning is changing. We don't learn the same way we used to. My informal learning at home is VERY different than the structured learning at work. What if we were able to shape and loosely structure the non-formal learning? What if we were able to not only facilitate it, but encourage it and fan the fire?

Granted, we couldn't track learning like we have been. (If they learned information but we can't track it, did they really learn it?) We will need a new way. This way will follow, in my opinion, commerce. How do potential customers learn what is the best product or service for them to buy? How do they track this? How do they encourage consumption?

If we do not give our 'customers' what they want and how they want to learn, we just may loose them and they may find another way to get and share the information. That may be good or bad.

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